FAQ
Frequently Asked Questions
Common questions about the purchase process, payment and deliveryCan you deliver the vehicle if I can't pick it up in person?
Yes. If you cannot visit our factory, we can arrange a professional delivery driver. Delivery cost is calculated at approximately USD 0.35–0.70 per km (2.5–5 RMB/km). The balance is paid after inspection and acceptance.
Can the vehicle be registered with the local traffic authority in my country?
Yes. All special vehicles we sell comply with the NDRC vehicle announcements, with complete documentation, and can be registered at local vehicle administration offices.
I've never bought a vehicle online. How can I trust you?
We understand your concern. Once you decide to purchase, we will provide our company qualifications and the purchase contract, which you can verify with local administrative authorities.
What if a part fails during use?
Per national standards, there is a one-year warranty with nationwide joint coverage during the warranty period. After the warranty, only parts cost is charged. We provide lifetime repairs and technical tracking.
How do I pay for a confirmed order?
After confirming the model, sign a contract with us and pay a deposit. Production and shipping are arranged after receiving the deposit; the balance is paid upon seeing the vehicle.
Can I take delivery immediately?
If we have the configuration you need in stock, delivery is immediate. For custom builds, production is generally completed within 7–15 working days after the deposit.
How do I get to your company?
Address: Automobile Industry Park, Zengdu District, Suizhou City, Hubei Province, China (669 Jiaotong Avenue). After arriving in Suizhou, our staff will pick you up. Route service phone: +86 722-3334266.